[PSA] Notice Regarding the Use of Overseas Booking Sites (e.g. Agoda etc)

Dear Valued Guests, Thank you for your continued support of Toyoko Inn. We have recently encountered several issues involving some overseas booking sites (e.g. Agoda etc), where rooms originally provided to official partners are being resold by third-party agents. This has led to the following issues: ・Reservation information is not properly transmitted to hotel, preventing room from being secured ・Receiving incorrect reservation details (e.g., incorrect room type or dates), preventing proper room allocation ・Delays between reservation time and receipt of the booking, preventing immediate confirmation ・Overcharged rates ・Offering non-refundable options If you reserved through 3rd party websites, we kindly ask to contact those parties directly as Toyoko Inn is unable to confirm, modify, or cancel your reservation (including pre-paid credit card bookings) due to procedural constraints. We sincerely apologize for the inconvenience this may cause and appreciate your understanding.